Privacy Policy
At Lovmé, your privacy matters. This policy explains how we collect, use, and protect your information when you visit our store.
🔒 What We Collect
When you shop with us, we collect:
- Your name, email address, and shipping address
- Your payment details (securely processed via Shopify or your selected gateway)
- Data on how you interact with our site (via cookies and analytics tools)
- We do this to:
- Process your orders
- Provide support
- Improve your experience on our website
💌 Email Marketing
If you opt in to receive updates, we may send you emails about:
- New arrivals
- Promotions
- Behind-the-scenes wellness tips
- You can unsubscribe at any time using the link at the bottom of our emails.
📦 Sharing Your Information
We only share your information with:
- Trusted partners (e.g. Shopify, CJ Dropshipping, Spocket) to fulfil your order
- Service providers (e.g. payment processors, analytics tools)
- Government agencies if required by law
We never sell your personal details.
🍪 Cookies
We use cookies to:
- Remember what’s in your cart
- Analyse traffic and improve your experience
- Serve retargeted ads via platforms like Facebook or Google
- You can disable cookies in your browser if you prefer.
📍 International Customers
If you’re shopping from outside Australia, your data may be processed by international systems (e.g. Shopify servers, overseas warehouses). We only work with secure, GDPR-compliant platforms.
✉️ Questions?
Have a privacy concern? Email us at hello@lovmebody.com and we’ll happily clarify.